Privacy Policy
RB's One Stop / Tom Randall Distributing | Last Updated: July 20, 2026
Thank you for choosing RB's One Stop, operated by Tom Randall Distributing. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices, please contact us at (801) 544-3466 or visit our home office at 415 N Sugar Street, Layton, UT 84041.
When you visit our stores, use our website, or use our mobile app, you trust us with your personal information. We take that seriously. This Privacy Policy explains what information we collect, how we use it, and what rights you have.
This policy applies to all information collected through our website (www.rbsonestop.com), our Reward Yourself loyalty program, our mobile application, and any related services.
Please read this policy carefully. If you do not agree with the terms, please discontinue use of our services.
Table of Contents
1. What Information Do We Collect?
2. How Do We Use Your Information?
3. Will Your Information Be Shared With Anyone?
4. Mobile Application — Additional Data Collection
5. Do We Use Cookies and Tracking Technologies?
6. How Long Do We Keep Your Information?
7. Do We Collect Information From Minors?
8. What Are Your Privacy Rights?
9. Do We Make Updates to This Policy?
10. How Can You Contact Us?
1. What Information Do We Collect?
In Short: We collect information you provide directly to us, information collected automatically when you use our services, and information related to your participation in our loyalty program.
Information You Provide to Us
When you create an account, enroll in the Reward Yourself loyalty program, or use our mobile app, we may collect:
First and last name
Email address
Phone number
Mailing address (street, city, state, ZIP code)
Month and day of birth (and optionally, year) — used for birthday rewards
Account login credentials (username and password)
Payment information (processed securely through our payment processor — we do not store full card numbers)
Information Collected Automatically
When you visit our website or use our mobile app, we automatically collect certain information, including:
Device type, model, and operating system
IP address
Browser type and version
Pages or screens viewed and time spent
The date and time of your visit
Purchase history and transaction data
Unique device identifiers
Crash data and app performance information
Loyalty Program Information
If you enroll in the Reward Yourself loyalty program, we collect additional information related to your participation, including:
Points balance and transaction history
Rewards redeemed
Offers viewed or claimed
In-store and online purchase history associated with your account
Engagement with loyalty emails and app notifications
2. How Do We Use Your Information?
We use the information we collect to:
Create and manage your Reward Yourself loyalty account
Process transactions and apply rewards or discounts
Send loyalty program communications — points updates, rewards, promotions, and offers
Send transactional notifications related to your account
Personalize offers and promotions based on your purchase history and preferences
Improve and optimize our website, mobile app, and in-store experience
Respond to your questions, comments, or customer service requests
Comply with legal obligations
Protect against fraud and unauthorized account access
We will not sell your personal information to third parties.
3. Will Your Information Be Shared With Anyone?
In Short: We only share your information with trusted service providers who help us operate our business, or when required by law.
Service Providers and Technology Partners
We work with trusted third-party vendors who perform services on our behalf, including:
Paytronix Systems, Inc. — our loyalty program and mobile app technology platform. Paytronix processes loyalty account data, rewards transactions, and app activity on our behalf. Their privacy policy: https://www.paytronix.com/privacy-policy
Payment processors for secure transaction handling
Email service providers for loyalty communications
Analytics providers for aggregate website and app usage data
These vendors are contractually required to use your data only to provide services to us and to protect your information in accordance with applicable law.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal process (such as a court order or subpoena), or to protect the rights, property, or safety of Tom Randall Distributing, our customers, or others.
Business Transfers
In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change.
4. Mobile Application — Additional Data Collection
In Short: Our mobile app collects additional data to provide location-based features, push notifications, and a personalized loyalty experience.
Location Data
With your permission, our mobile app may collect your precise or approximate location to:
Help you find the nearest RB's One Stop location
Deliver location-relevant offers and promotions
Enable check-in features at participating store locations
You can enable or disable location access at any time through your device settings (iOS: Settings > Privacy & Security > Location Services; Android: Settings > Apps > Permissions > Location).
Push Notifications
Our mobile app may send you push notifications for:
Points and rewards updates
Exclusive app-only offers and promotions
Store news and announcements
You can opt out of push notifications at any time through your device settings or within the app.
Camera Access
Our mobile app may request access to your camera to scan barcodes or QR codes at checkout. We do not store images from your camera.
Mobile Device Identifiers
We may collect your mobile device's unique identifier (such as a device ID or advertising ID) to maintain your app session, prevent fraud, and improve app performance.
In-App Analytics
We use analytics tools within the app to understand how users navigate and interact with features. This data is collected in aggregate and is not used to personally identify you.
5. Do We Use Cookies and Tracking Technologies?
On our website: Yes. We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site traffic. You can set your browser to refuse cookies or alert you when cookies are being sent. Note that some parts of our site may not function properly if cookies are disabled.
In our mobile app: We use session tokens and device identifiers to keep you logged in and maintain your loyalty account data. These are necessary for the app to function.
We may use Google Analytics or similar tools to understand aggregate usage. You can opt out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout.
6. How Long Do We Keep Your Information?
We retain your personal information for as long as your Reward Yourself account is active or as needed to provide you with our services. If you close your account or request deletion of your information, we will delete or anonymize your data within a reasonable timeframe, except where we are required to retain it by law (for example, transaction records for tax and accounting purposes).
7. Do We Collect Information From Minors?
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we may have inadvertently collected information from a child under 13, please contact us at the information below and we will promptly delete it.
8. What Are Your Privacy Rights?
You have the right to:
Access — Request a copy of the personal information we hold about you
Correction — Request that we correct inaccurate or incomplete information
Deletion — Request that we delete your personal information, subject to certain legal exceptions
Opt-Out of Marketing — Unsubscribe from promotional emails at any time by clicking "unsubscribe" in any marketing email, or by contacting us directly. You may also opt out of push notifications through your device settings.
To exercise any of these rights, contact us using the information in Section 10 below. We will respond to your request within 30 days.
9. Do We Make Updates to This Policy?
Yes. We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
10. How Can You Contact Us?
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Tom Randall Distributing / RB's One Stop
415 N Sugar Street
Layton, UT 84041
Phone: (801) 544-3466
Website: www.rbsonestop.com
Office Hours: Monday – Friday, 8AM – 5PM