Delete Your RBs Rewards Account

You can request deletion of your RBs Rewards account and associated data at any time.

How to Request Account Deletion:

Option 1 — Email us (fastest)

Send an email to rewards@rbsonestop.com with:

• Subject line: "Delete My Account"

• Your account phone number

• Your first and last name

We'll process your request within 5 business days and send you a confirmation email once your account and data have been deleted.

Option 2 — Delete from inside the app

1. Open the RBs Rewards app

2. Tap the profile icon in the bottom right

3. Tap Settings

4. Scroll to the bottom and tap Delete Account

5. Confirm the deletion

Your account will be scheduled for deletion within 30 days.

What Gets Deleted

When you delete your RBs Rewards account, we permanently delete:

• Your name, email, phone number, password, and profile info

• Your points balance and reward history

• Your referral history and any pending referral rewards

• Your saved preferences and notification settings

• Any personal information linked to your account

What We Keep (and Why)

We are required to keep some records after account deletion. This data is anonymized where possible and not tied to your personal identity.

• Transaction records — kept for up to 7 years for tax and accounting purposes as required by law

• Aggregate analytics — kept to help us understand how the program is used (no personal identifiers)

• Fraud prevention records — if your account was flagged for fraud, some records may be retained to prevent repeat abuse

Questions?

Email rewards@rbsonestop.com with the subject "Account Deletion Question" and we'll respond within one business day.